At Svarasa, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website, www.svarasa.shop, and interact with our products and services.

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website.

1. Information We Collect

We may collect the following types of personal and non-personal information:

a) Personal Information:

When you interact with our website or services, we may collect:

• Name

• Email address

• Phone number

• Shipping & billing address

• Payment details (processed securely)

• Order history & preferences

b) Non-Personal Information:

We may collect non-identifiable data, such as:

• Browser type and version

• Device type and operating system

• IP address

• Pages viewed and browsing behavior on our website

2. How We Use Your Information

The information collected is used for the following purposes:

• Order Processing: To process and deliver your purchases, and manage returns or refunds.

• Customer Support: To address your inquiries and provide personalized assistance.

• Marketing: To send promotional emails, special offers, and updates (only with your consent).

• Analytics: To improve website performance, user experience, and product offerings.

• Legal Compliance: To meet legal obligations or resolve disputes.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and provide personalized content. Cookies allow us to:

• Remember your preferences

• Analyze website traffic

• Deliver targeted advertisements

You can manage or disable cookies through your browser settings. However, this may impact your user experience.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following scenarios:

• Service Providers: With trusted third parties for order fulfillment, payment processing, or email delivery.

• Legal Obligations: To comply with applicable laws or respond to lawful requests.

• Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred.

5. Data Security

We implement robust security measures to protect your personal information, including:

• Encryption

• Secure servers

• Restricted access

While we strive to protect your data, no method of transmission or storage is 100% secure.

6. Your Rights

As a user, you have the right to:

• Access your personal data.

• Request corrections or updates to your information.

• Opt-out of receiving marketing communications.

• Request the deletion of your data (subject to legal requirements).

To exercise these rights, contact us at svarasaindia@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before sharing your information.

8. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page. Your continued use of our website after updates constitutes acceptance of the revised policy.

10. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Svarasa
Email: svarasaindia@gmail.com
Website: www.svarasa.shop